You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping and Handling: We deliver to Singapore. We do not ship to international locations. All prices for delivery are automatically calculated and added to the total at the checkout. All orders are processed within 24 hours, Monday through Friday. Orders placed after 12:00pm will be processed on the following working day. Orders placed on Fridays (after 12:00pm) and weekends are processed on Monday. Most shipments should arrive within 1-2 working days (delays are occasionally inevitable due to unforeseen factors).
Delivery Terms: We send goods by standard carrier. Standard carrier deliveries are usually made between 9:00am and 7:00pm. We do not take responsibility for the delivery of goods once they have been properly shipped; responsibility for proper delivery lies with the carrier.